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Candidate

Female, 32 years, born on 24 September 1992

Not looking for a job

Qatar, not willing to relocate, prepared for business trips

Assistant Store Manager

Specializations:
  • Sales manager, account manager

Employment: full time

Work schedule: full day, flexible schedule, remote working

Work experience 14 years 4 months

January 2020currently
5 years 4 months
Bershka
Assistant Store Manager
- Assists with daily management responsibilities of the store - Oversee and supervise Associate's to ensure adherence to company policies -Take ownership of store sales goals and provide expertise to help meet sales goals - Provide customer service - Assigned employees to specific duties to best meet the needs of the store - Assigned tasks for stuff
May 2019October 2019
6 months
Magnolia
Store Manager
* Provides prompt service with great courtesy and politeness * Responding to questions, improving engagement with merchandise and providing outstanding customer service. * Provide accurate information (e.g. product features, pricing, and after-sales services) * Ensure racks are fully stocked * Arrange and replenish on a continuous basis the shop shelves and ensure that the shop and shelves are kept clean and tidy at all items * Report on buying trends, customer needs, etc. * Deal with issues that arise from customers * Cross-selling products to increase purchase amounts * Being responsible for processing cash and card payments. * Ordering, managing and taking out stock * Receives deliveries and administered stock packing, shelving, and storage
September 2018March 2019
7 months
Internet store Zebra-Star
Manager
- Communication with costumers in messengers, e-mail and phone calls - Answer customers questions about speci c products/services courteous and respectful manner - Contacts customers, provide quotes and close deals with customers - Control of payments from customers - Work with delivery companies - Resolving conflicts and complaints from customers
October 2016May 2018
1 year 8 months
Caramel Restaurant & Lounge
Hostess
* Communication with costumers in messengers, e-mail and phone calls * Answer customers questions about speci c products/services courteous and respectful manner * Contacts customers, provide quotes and close deals with customers * Control of payments from customers * Work with delivery companies * Resolving conflicts and complaints from customers * Communication with guests * Response phone calls and e-mail in a courteous and respectful manner * Greets all guests warmly and with a smile upon their arrival to the restaurant * Escorts them to a table * Making reservations for different types of party and guest * Promote all special offers * Work with personal information from our guests * Reports for the managers team and CEO * Provide the best customer service to VIP guests and owners
May 2014September 2016
2 years 5 months
The School of the English Language
Accountant
* Work with documents for the managers team * Deal with issues that arise from guests * Manage the recording of incoming and outgoing funds * Provide timely responses to requests and questions from other colleagues and departments * Provide timely answers to the customers about payment terms, discounts, contracts or other issues * Control of attendance of students and terms of their payment * Work with debtors * Reports to the head accountant about all payment from customers
June 2013August 2014
1 year 3 months
RICH
Manager
- Communication with costumers in messengers, e-mail and phone calls - Answer customers questions about specific products/services courteous and respectful manner - Control of payments from customers - Work with delivery companies - Resolving conflicts and complaints from customers - Work with social media - Prepare clothes for photoshoot and sale
February 2014May 2014
4 months
The School of the English Language
Office Administrator
- Meeting guests in the office - Answer calls and transfers them - Consultation of clients about the educational process - Performing tasks as required by the Managing Director - Work with documents - Print all materials for the study process - Office life support
October 2011May 2013
1 year 8 months
Dinastia
Office Administrator
- Answer the phones and transfer calls - Preparations documents and contracts - Payment bills - Work with delivery companies - Performance of instructions of the chief accountant - Control of sending documents to customers - Control of receipt of documents from suppliers - Support office life - Making all orders for office need
June 2010August 2011
1 year 3 months
Travel Agency «Princess»
Manager
Travel Agency «Princess» Vinnytsia, Uktaine ------- * Response phone calls and e-mail in a courteous and respectful manner * Meeting clients in the office * Tickets sale * Sale of travel packages * Sale and registration of insurance * Work with the preparation of documents and the opening of visas for customers

Skills

Skill proficiency levels
Intelligent, Self-motivated, Tolerant, Friendly, Enthusiastic

Driving experience

Own car

Driver's license category B

Higher education (bachelor)

2014
Vinnytsia Trade and Economics Institute based on the Kiev Trade and Economic University
- Business Accounting and Auditing

Languages

UkrainianNative


EnglishB2 — Upper Intermediate


RussianC1 — Advanced


Citizenship, travel time to work

Citizenship: Ukraine

Permission to work: China, Ukraine

Desired travel time to work: Doesn't matter