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Candidate
Female, 32 years, born on 24 September 1992
Not looking for a job
Qatar, not willing to relocate, prepared for business trips
Assistant Store Manager
Specializations:
- Sales manager, account manager
Employment: full time
Work schedule: full day, flexible schedule, remote working
Work experience 14 years 4 months
January 2020 — currently
5 years 4 months
Bershka
Assistant Store Manager
- Assists with daily management responsibilities of the store
- Oversee and supervise Associate's to ensure adherence to company policies
-Take ownership of store sales goals and provide expertise to help meet sales goals
- Provide customer service
- Assigned employees to specific duties to best meet the needs of the store
- Assigned tasks for stuff
May 2019 — October 2019
6 months
Magnolia
Store Manager
* Provides prompt service with great courtesy and politeness
* Responding to questions, improving engagement with merchandise and providing outstanding customer service.
* Provide accurate information (e.g. product features, pricing, and after-sales services)
* Ensure racks are fully stocked
* Arrange and replenish on a continuous basis the shop shelves and ensure that the shop and shelves are kept clean and tidy at all items
* Report on buying trends, customer needs, etc.
* Deal with issues that arise from customers
* Cross-selling products to increase purchase amounts
* Being responsible for processing cash and card payments.
* Ordering, managing and taking out stock
* Receives deliveries and administered stock packing, shelving, and storage
September 2018 — March 2019
7 months
Internet store Zebra-Star
Manager
- Communication with costumers in messengers, e-mail and phone calls
- Answer customers questions about speci c products/services courteous and respectful manner
- Contacts customers, provide quotes and close deals with customers
- Control of payments from customers
- Work with delivery companies
- Resolving conflicts and complaints from customers
October 2016 — May 2018
1 year 8 months
Caramel Restaurant & Lounge
Hostess
* Communication with costumers in messengers, e-mail and phone calls
* Answer customers questions about speci c products/services courteous and respectful manner
* Contacts customers, provide quotes and close deals with customers
* Control of payments from customers
* Work with delivery companies
* Resolving conflicts and complaints from customers
* Communication with guests
* Response phone calls and e-mail in a courteous and respectful manner
* Greets all guests warmly and with a smile upon their arrival to the restaurant
* Escorts them to a table
* Making reservations for different types of party and guest
* Promote all special offers
* Work with personal information from our guests
* Reports for the managers team and CEO
* Provide the best customer service to VIP guests and owners
May 2014 — September 2016
2 years 5 months
The School of the English Language
Accountant
*
Work with documents for the managers team
* Deal with issues that arise from guests
* Manage the recording of incoming and outgoing funds
* Provide timely responses to requests and questions from other colleagues and departments
* Provide timely answers to the customers about payment terms, discounts, contracts or other issues
* Control of attendance of students and terms of their payment
* Work with debtors
* Reports to the head accountant about all payment from customers
June 2013 — August 2014
1 year 3 months
RICH
Manager
- Communication with costumers in messengers, e-mail and phone calls
- Answer customers questions about specific products/services courteous and respectful manner
- Control of payments from customers
- Work with delivery companies
- Resolving conflicts and complaints from customers
- Work with social media
- Prepare clothes for photoshoot and sale
February 2014 — May 2014
4 months
The School of the English Language
Office Administrator
- Meeting guests in the office
- Answer calls and transfers them
- Consultation of clients about the educational process
- Performing tasks as required by the Managing Director
- Work with documents
- Print all materials for the study process
- Office life support
October 2011 — May 2013
1 year 8 months
Dinastia
Office Administrator
- Answer the phones and transfer calls
- Preparations documents and contracts
- Payment bills
- Work with delivery companies
- Performance of instructions of the chief accountant
- Control of sending documents to customers
- Control of receipt of documents from suppliers
- Support office life
- Making all orders for office need
June 2010 — August 2011
1 year 3 months
Travel Agency «Princess»
Manager
Travel Agency «Princess» Vinnytsia, Uktaine -------
* Response phone calls and e-mail in a courteous and respectful manner
* Meeting clients in the office
* Tickets sale
* Sale of travel packages
* Sale and registration of insurance
* Work with the preparation of documents and the opening of visas for customers
Skills
Skill proficiency levels
Driving experience
Own car
Driver's license category BHigher education (bachelor)
2014
Vinnytsia Trade and Economics Institute based on the Kiev Trade and Economic University
- Business Accounting and Auditing
Languages
Citizenship, travel time to work
Citizenship: Ukraine
Permission to work: China, Ukraine
Desired travel time to work: Doesn't matter