Organised and supervised shifts. Regularly reviewed product quality and researched new vendors. Planned and coordinated menus. Managed event related work including setting up tables and maintaining both exterior and interior of the restaurant. Recruited, trained, managed and motivated staff. Maintained high standard quality hygiene, health and safety. Tracked the latest restaurant industry trends.

Checked stock levels, ordered supplies and prepared cash drawers and petty cash. Responded efficiently and accurately to restaurant customers complaints. Prepared budgets, tracked expenses and provided monthly financial reports to executive team. Managed restaurant’s good image and suggested ways to improve it.

Greeted and acknowledged guests and seat patrons by escorting them to assigned table. Politely requested guests to wait in waiting area if no table is available and offered additional services such as beverages to keep them occupied while waiting. Scheduled dining room reservations, arranged parties, special events, or special services for diners; received and recorded dining reservations. Ordered table linens, napkins and other dining room supplies. Coordinated with staff and servers as needed to ensure prompt customer service. Maintained clean and organised tables and work area.

Tourism, Hospitality and Restaurant Management

Communication, Public Relations

Communication, Public Relations