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Female, 42 years, born on 20 October 1982
Qatar, willing to relocate (Qatar, Moscow), not prepared for business trips
Business Analyst
3 000 $ in hand
Specializations:
- Sales manager, account manager
Employment: full time
Work schedule: full day
Work experience 18 years 3 months
September 2012 — currently
12 years 8 months
Iycon India Pvt ltd
Associate Business Anlyst
− On site balance scorecard Implementation at Ashghal (PWA) Qatar
− Implementation and alignment of the Ashghal (PWA) Qatar corporate strategy
− Creating Dashboards, word reports on quarterly, monthly basis
− Analyzing and aligning KPIs according to the Objectives to be met and deploying the aligned strategy as per the Qatar National Vision 2030
− Managing customer relations by scheduling customer visits every month including preparation, follow up, handling of offers, reports and statistics Communication matrix among third party vendors.
− Working on Balanced Score Card (QPR Tool) & Dashboard to map the strategy of the organization with current project
− Review and edit requirements, specifications, business processes, issue logs and defects and recommendations related to proposed solution
− Work with the business and development teams to identify and determine severity of business issues and data challenges; providing going forward recommendations and guidance and suggest areas of improvement
− Monitor and analyze Ashghal KPI’s to make recommendations to improve performance. Also ollect and analyze performance data
− Review all performance indicators with Ashghal Corporate Planning department and make recommendations to either add to the portfolio of indicators or change existing indicators to ensure that Individual department performance is measured in the most appropriate and efficient manner.
− Participating collecting initiative and risk data and thereafter review them with other department and analyze results and make recommendations to improve performance or data quality
o Creating word reports, Dashboards, on QPR
o Updating KPI, Risk , Initiatives on the QPR
o Working on the rollup logic for the KPI ‘s
o Client Co-ordination
o Responsible for Project status monitoring
o Tools currently working on QPR, Canea, M-files
November 2011 — August 2012
10 months
Callitfix
Business Analyst
− Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations
− Presented data, charts and tables to the top management utilizing Power point and other MS Office applications. Communication through JAD sessions and interviews, written correspondence, web-based products, reports, project
− Handling small projects with vendors and distributors, MIS projects
July 2009 — October 2011
2 years 4 months
Valero Energy Corp
Business Anlayst Intern
− Assisted Project Manager and involved with various technical and development teams. Database/data warehouse experience
− Communication through JAD sessions and interviews, written correspondence, web-based products, reports, project status reports, PowerPoint presentations, e-mails
− Involved in Mentoring Junior Business Analyst and Training New Recruits
− Experience in dealing with different data sources ranging from HTML, MS Access and Excels
− Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users
− Ability to prioritize and schedule multiple tasks on a day-to-day basis
− Work closely with business representatives and technical staff providing analytical support to ensure system and business requirements are clearly documented and understood during the design, development, testing and deployment phases of a project.
− Solid business communications, and presentation skills, adept at creating and coordinating extensive communication networks (facilitation of joint application design (JAD) sessions and interviews, written correspondence, web-based products, reports, project status reports, PowerPoint presentations, e-mails)
− Facilitated weekly and monthly business review meetings to keep SME’s, Stakeholders, product managers, executive staff and team members apprised of goals, project status, resolving issues and conflicts and preparing product demonstrations.
March 2007 — July 2008
1 year 5 months
eClerx services ltd
Business Analyst
− Assisted Identified client’s organization's strengths and weaknesses and suggests areas of improvement
− Identified client’s organization's strengths and weaknesses and suggests areas of improvement
− Reviewed and edit requirements, specifications, business processes and recommendations related to proposed solution
− Developed functional specifications and system design specifications for client engagements
− Conducted application programming, database and system design
− Forecasting of revenue metrics for the product offered by the clients
− Weekly and daily analysis of Revenue/Margin analysis of the key products offered
− Created presentable and accessible pivots and presentation, which could be easily viewed by brand managers for different line of business
− Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements
− Liaison for projects with other corporate departments, including Executive, Legal and Information Services, as well as vendor relationships
− Assisted in developing Work Breakdown Structure, project schedule, project status reports and attended project progress meeting to report on project progress
− status reports, PowerPoint presentations, e-mails
− Involved in Mentoring Junior Business Analyst and Training New Recruits
March 2006 — March 2007
1 year 1 month
GTL
Business Analyst
− Experienced in Routers and switches, basic configuration and troubleshooting
− Facilitated with the L1 support, docket booking with MTNL and co-coordinating with L2 Support Evaluated and extracted each dilemma faced in configuration of router
− Collaborated on a project with Motorola on the ICNRC (Indian customer network resolution center) dept. providing technical support to over 7 GSM providers and around 1500 Cell sites region.
− Contributed in the MTNL RF orientation project for GSM Cell sites, which involved inspecting the parameters that needed categorized while performing RF orientation on the Selected MTNL Existing Cell Sites? Coordinated with Vodafone on RF Survey project
− Located around 90 optimum Cell site for maximum output and coverage, Suitable for antenna position and fabricate a tabular format of the layout
− Knowledge in MS Excel Reporting and MS Access maintenance for 15 active projects
Skills
Skill proficiency levels
About me
− Qualified professional with 6+ years of experience in the Analysis, Design, Development and Implementation of business application systems in Software and experience in Web initiatives with financial & E-commerce domain
− Long term hands on experience and expertise with metrics & reporting system
− Develop documentation, user manuals, process map, presentations, which can comply with established processes and maintain strict adherence to the prescribed guidelines & procedures
− Strong team leader capable of fostering an atmosphere to encourage & ensure deliverable are prepared to satisfy the project requirements, under the define cost and schedule
− Demonstrated skills in achieving the high standard parameters in analytical & technical skills in a challenging environment
Higher education (master)
2009
American Intercontinental university
Project Managment, Project Managment
2005
M.B.ES college of Engineering
Electronics and telecommunication, EXTC
Languages
Citizenship, travel time to work
Citizenship: India
Permission to work: India, Qatar
Desired travel time to work: Doesn't matter