01/05/2020 Sales Executive -Al Maha Services (AMS) Qatar Airways Doha, Qatar May 2019. Account Manager for over 30 corporate accounts Managing and coordination of Events. Identic es new markets, develops new business and act as point of contact for AMS clients and corporate accounts. Introducing and developing the AMS product line. Maintains regular guests, VIP movements and create awareness within AMS Team. Communicates effectively with all stakeholders internally and externally and provides clear understanding of objectives of AMS. Conducting investigation in relations to customer complaints. Preparation of monthly Revenue Reports for Management review. System testing on product implementations and product enhancements. Mediator for staff rostering, leave approvals, and day to day shift planning. Assisting the AMS Sales Officer in organizing resources effectively and with the coordination of necessary activities to ensure e client, productive and risk free operation within the team. Providing effective leadership and promote a positive team environment with AMS Sales Unit. Communicating with AMS team and other necessary parties and supervision in the overall functioning of the day to day AMS Sales operations, whilst monitoring Qatar Airways policy and procedures. Facilitating the swift and providing a direct support to AMS Sales Agents whenever there are complaints or concerns escalated by customers.

Tourism, Tourism in sales