Inventory: 225 keys, 6 conference halls, sports & exhibition arena (18 000 sq. meters). Extensively reviewed and analyzed rate, inventory management, and strategy effectiveness. Achieved and exceeded the forecast and budget by up to 30% per month. Evaluate market demand by utilizing 5 internal and external reports, including market share, market conditions, and competitive pricing. Directed the activities of the Sales, Events, and Reservations teams, ensuring that the activities of all 12 team members are aligned with the strategy. Earned recognition for exceeding sales goals by 17% for the first quarter. Leading the RFP and ensuring timely execution with up-to-date information.

Inventory: 2100 keys. Enhanced Revenue Performance by 20% through proper pricing, competitive set analysis, budgeting, forecasting, and preparing special offers. Managed room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties with PMS, 14 extranets, RMS, STR, channel manager, and GDS. Controll retail, group as well as tour booking pace to identify pricing. Drafting scheduled daily, weekly, and monthly reports on hotel performance. Invented 1 overall report for management.

Inventory: 280 keys, 4 conference halls, SPA Center. Built and deployed a team of 10 salespeople, ensuring efficient day-to-day operation and achieving all revenue and profitability targets in line with the standards. Established and implemented brand book through the development of the website, 3 sales kits, points of sale materials, and merchandising plans. Took charge of identifying and setting sales quotas, targets, and goals while forecasting revenue for salespeople, dividing into 6 segments. Prepared and executed marketing strategy with an ROI of 55%.

Inventory: 65 keys, 3 conference halls, SPA Center. Maintenance of relations with existing clients and development of new client relationships Survey and analysis of the market Control of proper implementation of sales plan & target Website information Revenue planning and management Maintenance of channel manager TL, extranets, and quotes for TMC. To keep the database detailed and updated (contracts tracking) Notify/coordinate customer specifications with other departments and quickly efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sale prospects. Reception and Front Desk support. Producing weekly, and monthly sales reports and forecasts.

Economics, Manager-economist

MBA City, Hotel Business/Management

Frances King School of London, IELTS 7.0

English First Malta

Cambridge University, International English Language Testing System